ck343 Terms and Conditions

1 Introduction and Eligibility

ck343 is an online casino and sports betting platform that provides services to users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between ck343 and its users.

By accessing the website, registering, or using any service, you confirm that you have fully read, understood, and agreed to comply with these terms. If you do not agree with any part of these terms, please refrain from using the platform.

1.1 Eligibility Requirements

• To register with ck343, you must be at least 21 years of age ("for users aged 21 and above only").
• You must have the legal right to use this platform and online gaming must not be prohibited in your area.
• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.

2 Account Registration and Verification

Opening an account with ck343 is simple and secure. Register with accurate information and ensure the security of your account.

2.1 Registration Process

At the time of registration, you will be required to provide your full name, date of birth, address, and contact details. If false or incorrect information is provided, ck343 reserves the right to close the account at any time, and any funds held in it may be forfeited.

2.2 Identity Verification (KYC)

To ensure security and prevent fraud, ck343 may conduct an identity verification (Know Your Customer — KYC) process at any time. As part of this process, any one of the following documents may be requested:

• National Identity Card (NID)
• Passport
• Driving License
• Recent utility bill or bank statement (for address verification)

Withdrawals may be delayed or suspended until KYC is completed.

2.3 Account Security

It is your responsibility to keep your account password confidential. If you suspect any unauthorized access to your account, notify our support team immediately. ck343 will not be held responsible for any activity occurring in your account as a result of you sharing your password.

3 Deposits, Withdrawals, and Payment Policy

ck343 supports all popular mobile banking methods in Bangladesh. All financial transactions are processed through secure and encrypted channels.

3.1 Supported Payment Methods

The following methods are currently supported on ck343: bKash, Nagad, Rocket, Upay.

3.2 Deposit Terms

• Minimum deposit amount: ৳500 (for each method).
• Deposits are generally credited to the account instantly.
• Deposits from third-party accounts will not be accepted — the depositor and the registered account must belong to the same person.

3.3 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawals generally take between 30 minutes and 3 hours to process.
• Withdrawals may be suspended until KYC is completed.
• Withdrawals may only be made using the same method that was used for the deposit, for security purposes.
• To withdraw winnings from a bonus balance, the wagering requirement must be met.

3.4 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

4 Bonus and Promotion Policy

Bonus offers from ck343 are provided subject to specific terms. Please read the relevant terms carefully before claiming any bonus.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. A 20x wagering requirement must be met before this bonus becomes withdrawable. This means you can withdraw once you have placed bets totaling 20 times the bonus amount.

4.2 General Bonus Terms

• A bonus may only be claimed once per person, per household, per device, or per IP address.
• Bonus balances cannot be transferred to another account.
• ck343 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If fraudulent activity is suspected, the bonus and any associated winnings will be forfeited.
• Only specific games or categories may be eligible for bonus use — please read the details of each offer.

4.3 Other Promotions

Terms for cashback, reload bonuses, and seasonal promotions will be published separately. Those terms will apply in addition to this general policy.

5 Fair Play and Gaming Rules

ck343 is committed to ensuring a fair and transparent gaming environment for all users. All games are unbiased and operate using Random Number Generator (RNG) technology.

5.1 Prohibited Conduct

• Any form of fraud, software manipulation, or use of automated scripts.
• Collusion or group manipulation across the same or multiple accounts.
• Opening multiple accounts for the purpose of exploiting bonuses (bonus abuse).
• Intentionally exploiting any technical error or bug in the platform.
• Money laundering or any other illegal financial activity.

5.2 Consequences of Violating Terms

If any of the above prohibited conduct is detected, ck343 may immediately close the account, forfeit all bonuses and winnings, and notify the relevant authorities.

6 Responsible Gaming

ck343 believes in responsible gaming. Our goal is to ensure a safe and enjoyable experience for all users.

6.1 Self-Control Tools

ck343 provides users with the following features:

• Setting deposit limits (daily, weekly, or monthly).
• Setting time limits for gaming sessions.
• Self-exclusion — the option to suspend your account for a set period of time.
• Reality check — reminders to take regular breaks.

6.2 Age Verification

ck343 strictly enforces the 21+ age rule. We regularly conduct age verification processes to protect minors. We ask parents to use parental control software to prevent children from accessing this platform.

For more details, please visit our Responsible Gaming page.

7 Intellectual Property

All content published on the ck343 website — logos, designs, software, text, and graphics — is the exclusive property of ck343 and is protected under Bangladesh and international intellectual property laws.

• No content may be copied, redistributed, or used for commercial purposes without the written permission of ck343.
• Content from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others) is protected under their respective copyrights.

8 Privacy and Data Protection

ck343 places the highest priority on protecting the personal information of its users. We use SSL encryption and advanced security technology to keep your information safe.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy. The privacy policy is an integral part of these terms.

8.1 Information Sharing

ck343 does not sell your personal information to any third party. However, limited information may be shared when required by legal obligation, fraud investigation, or payment processing needs.

9 Limitation of Liability

ck343 accepts no liability in the following circumstances:

• Loss of a game session or bet due to internet disconnection.
• Financial loss caused by the user's own error.
• Delays or failures by a third-party payment provider.
• Account loss due to the user keeping their password insecure.
• Inability to access the platform due to temporary maintenance or technical issues.

ck343 always strives to ensure a reliable and uninterrupted service, though it may not always be possible to avoid technical issues entirely.

10 Account Closure and Termination of Service

10.1 Closure at User Request

Any user may close their account at any time. Any remaining balance must be withdrawn before the account is closed. Contact us via live chat or email us at [email protected] for assistance.

10.2 Closure by ck343

ck343 may suspend or permanently close an account for any of the following reasons:

• Serious or repeated violations of these terms and conditions.
• Suspected fraudulent or illegal activity.
• False identity or provision of incorrect information.
• Legal or regulatory requirements.

11 Dispute Resolution

If a dispute arises, please contact our support team first. Submit your complaint via 24/7 live chat or by email at [email protected]. We are committed to providing a fair and prompt resolution.

Our support team will review your complaint and propose a resolution within a reasonable time. In the event of a dispute, the decision of ck343 shall be considered final, unless a relevant legal authority rules otherwise.

12 Changes to Terms

ck343 reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via their registered email address or through a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. The most current terms and conditions will always be available on this page.

13 Contact and Support

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Live Chat: 24/7 support in Bengali — click the live chat icon on the site.
• Email: [email protected]

Our goal is to provide a prompt and satisfactory response to any questions you may have.